FREE SHIPPING & FREE RETURNS

DELIVERY & RETURNS

DELIVERY
FREE SHIPPING WITHIN AUSTRALIA
Standard Shipping is FREE on all Australian orders!
Items are shipped from our Sydney warehouse by courier, between the hours of 8am and 6pm on business days. Our warehouse is not open on weekends, however all weekend orders leave Monday morning. Place your order any time on a business day and it will arrive within 1-3 business days. Regional areas will take longer and tracking provided.

Priority Shipping
Priority Shipping is now available for the Sydney Metropolitan area. If you would like your order faster we now offer priority shipping with Sydney metro of 3 hours. For this service booking time must be before 1.30pm 

Express Shipping
For express shipping outside Sydney metro area, please contact us on 1800 255 696.
 
ORDER TRACKING
When your order is shipped, you will receive an email containing a consignment number/track ID. Simply click the link in the email to go to the tracking information for the delivery of your parcel.

CHANGING SHIPPING ADDRESS
Our warehouse team aims to process and pack your order as fast as possible. This means your shipping address can only be changed if your order has not left the warehouse. To change your shipping address, please contact our Customer Service team as soon as possible on 1800 ALL MYN / 1800 255 696 within Australia or send an email to sales@allmyn.net.

INTERNATIONAL SHIPPING
Yes we ship internationally. We offer low rates for International shipping and currently ship to UK, Europe, USA and Asia. Place your order any time on a business day and it will arrive within 3-5 business days. If your country is not available for shipping,  please contact contact customer service on via email, sales@allmyn.net to arrange delivery.

CURRENCY
All orders are in Australian Dollar currency (AUD$) unless otherwise stated.

RETURNS
We offer FREE RETURNS on all orders within 60 days of purchase. The item/s must be unworn and unused with the original tags still attached, and in the original packaging which must be in the original condition.

If your item matches all of the above conditions, you can return your item. You are responsible for safely packaging your return to ensure we receive the items in tip-top condition. We reserve the right to refuse a return if the policy has not been adhered to.

CAN I RETURN SALE ITEMS?
Yes, you can return sale items unless stated otherwise (subject to the Australian Consumer Law).

HOW DO I RETURN MY PURCHASE? 
We provide FREE RETURNS for all our customers. How you return your item depends on where you live. See the two different sections below for information about Australian and International returns.

RETURNS WITHIN AUSTRALIA
Returns are easy - just call 1800 255 696 and we will organise collection. 
Follow the steps below:

Complete the ALL MYN return form by logging into your account and selecting the order you would like to returnClick "Return" at the bottom right of the order information (a black button just under the total amount paid) to take you to the returns form.

Print the shipping label and attach it to your return parcel. Once you’ve completed the form, you’ll receive an email from us that recaps the details of your return, gives you a link to track the parcel with, and has a shipping label attached as a pdf. Print this label off and attach it to your return parcel. 

INTERNATIONAL RETURNS
Please contact customer service on sales@allmyn.net to arrange a courier pickup.

EXCHANGES

AUSTRALIAN EXCHANGES
To arrange an exchange within Australia, please call Customer Service on 1800 ALL MYN / 1800 255 696 weekdays from 9am - 6pm.

INTERNATIONAL EXCHANGES
To arrange an International exchange, please contact Customer Service on sales@allmyn.net

REFUNDS
Credit Card or PayPal: Your refund will be credited into the same account your payment came from.

Part Credit Card, part voucher: The amount you paid with credit card will be credited back into the same account, and we will reissue you with a new voucher. Please note, courtesy vouchers are not included.

Please note we do not provide monetary refunds for any difference not used in a transaction, so make sure you use all of your voucher.

We'll email you updates throughout the returns process but just in case, here's how it works:

Returns take 3-5 business days to reach our warehouse. Once received, your request will be processed within 1-3 business days. For refunds, please note that your financial institution may need an extra 3-5 business days to clear the funds back into your account.

We aim to provide our customers with products of the highest standard and quality. If you have received an item with a defect, please contact our Customer Service team, so they can guide you through the returns process and help resolve the problem as swiftly as possible. Please note that we will need a photo or two showing the defect/fault, which will speed up the returns process for you.

If you have received an item different to the one you ordered, please contact our Customer Service team at support@allmyn.net or call (AUS) 1800 255 696 and they will work with you to resolve the problem as quickly as possible.
100% AUSTRALIAN MADE 

SIZING
We fit you based on YOUR measurements in 3 key areas, waist, overbust and length.
What do I need to know? 
You need to either know your measurements for the 3 key areas OR your correct bra size and height. 
How do I choose the right size? 
First choose your base size using your waist measurement.  
Currently we offer Size 6 to Size 16. 
Second choose your preferred bust shape.
Based on your overbust measurement choose one of 3 different bust sizes to give you the best fit.
Choose either Perky (cups A-C), Curvy (cups D -F)  or Curvaceous (cups G-I). 
Finally choose your desired length.
We cater to your lengths based on your height, sleeve or inner leg measurements.
Choose from Short, Medium or Long.
You now have your ALL MYN size that fits your size and shape. 
Still not sure?  Check out our size guide or contact us! 
 What do I need to measure
Table for shirts, tops and dresses.  All measurements are in centimetres.
All Myn Size Table
Table for trousers, pants and skirts.  All measurements are in centimetres.
We are expanding our size range so if you don't find your size here, please contact us so we can assist you further.  Not quite sure? Contact us for a free measurement consultation on 1800 ALL MYN - 1800 255 696 (AUS) or email sales@allmyn.net
100% AUSTRALIAN MADE
100% AUSTRALIAN MADE

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